Online shopping chaos and children worry about parents

In the past two weeks, the “Quality Lab for People's Livelihood” co-sponsored by the Municipal Bureau of Quality Supervision and Chongqing Morning Post has received hundreds of “problem” products purchased by the public on the Internet, involving garments, electrical appliances, bedding, etc. Products were identified and tested to help citizens safeguard their rights.

Online shopping cotton children's clothing in the end contains no cotton?

Ms. Xu, 32, is an online shopping expert and she spent more than 10,000 yuan on “double 11” this year. Last week, online shopping's “baby” had already reached half of the time. Ms. Xu was quite satisfied with most of the “babies”, but buying a 3-year-old daughter’s set of children’s clothes made her worry.

This is a set of white blouse and green trousers. "My daughter has been clamoring for new clothes, but I dare not let her wear it." Because Ms. Xu found a problem with the content of this set of children's clothes, "The seller said it is pure cotton. Yes, but the cotton logo was not found on the clothes.” Later, she found a small English internal label on the inside of her top and pants, which read “100% POLYESTER” and “100% VISOOSE”. .

Ms. Xu, through Baidu's investigation, found that the meaning of the English logo is that the content of this suit is 100% polyester fiber and 100% viscose fiber, and it does not contain cotton at all.

"There are problems with the ingredients, how dare to wear to her daughter." Ms. Xu sent the "problem" children's clothing to the Municipal Bureau of Quality Supervision, hoping that the "Living Lab for Quality of Life" could help with testing.

PH value is not up to standard, damage to the skin After a number of tests, Ms. Xu purchased this set of children's clothing in addition to the top of the decorative small parts of the composition of polyester fiber, the tops and trousers are cotton fabrics.

However, the testing staff still advised Ms. Xu not to wear this set of children's clothing for her daughter. Because this set of children's wear is Class A according to the safety technology category indicated on the label, the range of PH value should be set at 4-7.5. The test results showed that the children's clothes jacket PH value of 8.5, trousers PH value of 7.8, are alkaline, more than the standard.

"Children who wear such clothes for a long time will damage the skin." The tester said that human skin is weakly acidic, and the pH is more than 7 is alkaline. If alkaline clothes directly touch the skin, it will easily harm the skin surface of beneficial bacteria, to children. Delicate skin is more likely to cause injury.

How does this set of children's clothes look like a stall?

Wu Guangyao is a sales manager for a real estate company and is rarely purchased online. This year, "Double 11", he bought a razor for himself and bought a 5-year-old son a set of children's clothing.

Because it is the first time online shopping for children's wear, Wu Guangyao pays special attention. “After the seller was asked a lot of questions, he finally paid the money.” After arriving, Wu Guangyao quickly discovered that this set of children had problems. "It is different from many places introduced by sellers. There is also a difference between the physical and the photos." Wu Guangyao said that the overall feeling is like to spread the goods.

Not only that, according to the seller's argument, the composition of this set of children's clothing contains 50% cotton, but he touched the clothing fabric several times and felt no cotton texture. "The clothes are very elastic and not like cotton."

Wu Guangyao applied for a return, and the seller insisted that he would not return the product because he had no product quality problems. In desperation, Wu Guangyao hoped the "Living Lab for People's Livelihood" would help identify the issue.

Children's clothing does not contain cotton at all, and the seller agrees to return it. From the product labeling point of view, the children's wear tag only indicates the name of the children's wear brand called "Mai Dang" and the product name is "Japanese-Korean style fine children's wear." However, there is no indication of manufacturer, component content, production execution standards, safety technology category, and other information.

Judging from the results of the component content test, this set of children's clothing is not like the seller said that it contains 50% cotton. After testing, the content of children's clothing is 91.2% viscose fiber and 8.8% spandex, which does not contain cotton at all. "We don't recommend children to wear children's clothes of this material." Testers say that cotton clothing is more comfortable and breathable and is more suitable for children.

The reporter photographed the laboratory test results and sent them to the seller. After seeing the results, the seller immediately agreed to Wu Guangyao’s return application and took the initiative to bear the freight.